CONTACT US

Have a question about your order, our products, or just want to say hi? We’re here to help! Since our garments are carefully prepared and [handcrafted / made-to-order], we value clear communication with our customers worldwide.

1. Customer Support

For questions regarding your order status, shipping, or returns, please reach out to our dedicated support team.

• Email: diadiavnn@gmail.com

• Response Time: We aim to respond to all inquiries within 24 - 48 hours (excluding weekends and public holidays).

2. Direct Messaging & Social Media

For a quicker response, follow and message us on:

• Instagram: @diadiavn

3. Business Hours

Our team operates from Vietnam (GMT+7). We are available during the following hours:

• Monday – Friday: 9:00 AM – 6:00 PM

• Saturday: 9:00 AM – 12:00 PM

• Sunday: Closed

4. Order Inquiry Tips

To help us assist you faster, please include the following in your message:

• Your Full Name.

• Your Order Number (e.g., #12345).

• A brief description of your request