SHIPPING & DELIVERY POLICY

Thank you for choosing us! Please review our shipping guidelines below to ensure a smooth delivery process for your international order.

1. Order Processing Time (The Important Part!)

All our clothing items are [made-to-order / carefully curated], which requires a dedicated preparation period.

  • Handling Time: Please allow 10 - 14 business days for your order to be processed, packed, and ready for shipment.

  • We will notify you via email as soon as your package has been handed over to the carrier.

2. International Shipping Rates & Est. Delivery Time

We ship worldwide. Shipping costs and delivery timelines depend on your location and the shipping method selected at checkout.

Destination Estimated Delivery (After Dispatch) Shipping Fee
USA 7 - 12 Business Days Calculated at Checkout
Australia 5 - 10 Business Days Calculated at Checkout
Canada 8 - 14 Business Days Calculated at Checkout
Europe (UK, FR, DE, etc.) 7 - 12 Business Days Calculated at Checkout
Asia (Singapore, Japan, etc.) 3 - 5 Business Days Calculated at Checkout

Note: Total waiting time = Processing Time (10-14 days) + Shipping Time.

3. Tracking Your Order

Once your order is shipped, you will receive a confirmation email containing a Tracking Number and a link to monitor your package's journey. Please allow 24-48 hours for the tracking information to update.

4. Customs, Duties & Taxes

  • International orders may be subject to import duties, taxes, and customs fees levied by the destination country.

  • These charges are not included in the item price or shipping cost and are the responsibility of the customer.

5. Address Accuracy

Please double-check your shipping address during checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, the customer will be responsible for the additional shipping fees to resend the item.

6. Potential Delays

While we strive to meet the estimated delivery dates, please understand that delays may occur due to:

  • Customs clearance procedures.

  • Peak holiday seasons.

  • Extreme weather or unexpected carrier issues.